waypoint software
Legal
Privacy Policy
We take your privacy seriously. This policy explains what information we collect on this website and how we handle it.
This Privacy Policy applies to the Waypoint Software corporate website. Each of our individual products (OKR Dash, Kano Surveys, Showplace, and others) maintains its own separate privacy policy, available on the relevant product website. This policy covers only information collected at this corporate website.
Who we are
Waypoint Software Pty Ltd (ACN 695 352 295) is an Australian software company. References to "Waypoint Software", "we", "us", or "our" in this policy refer to Waypoint Software Pty Ltd.
Information we collect
We collect personal information only when you voluntarily provide it to us:
- Contact form submissions: When you use the contact form on this website, we collect your name, email address, and the content of your message.
- Technical data: Our server logs basic technical information such as IP addresses and browser types for security and operational purposes only.
We do not use analytics tracking, advertising pixels, or tracking cookies on this website.
How we use your information
We use the information you provide solely to:
- Respond to your enquiry or request
- Provide information about our products and services that you have requested
We do not add you to any mailing list or use your contact details for unsolicited marketing without your explicit consent.
Third-party services
This website uses Web3Forms to process contact form submissions. When you submit the contact form, your information is transmitted to and processed by Web3Forms under their own privacy policy. We recommend reviewing their privacy policy at web3forms.com.
We do not sell, rent, or share your personal information with any other third parties.
Data retention
We retain contact information submitted through this website for as long as is reasonably necessary to respond to your enquiry and for up to twelve months thereafter, unless a longer retention period is required by law.
Your rights
You have the right to:
- Know what personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data (the right to erasure)
- Withdraw consent where processing is based on consent
- Lodge a complaint with a relevant data protection authority
How to request data deletion
To request deletion of any personal data we hold about you, please contact us via our website. Include your full name and the email address you used when contacting us, and describe the data you would like deleted. We will confirm receipt of your request within five business days and complete the deletion within 30 days.
If you are a user of one of our individual products (OKR Dash, Kano Surveys, Showplace, or others), please contact that product's support team directly or follow the data deletion instructions on the product's own website. Each product manages its own user data independently.
Security
We take reasonable steps to protect the information we hold from unauthorised access, disclosure, alteration, or misuse. All form submissions on this website are transmitted securely over HTTPS.
Links to other websites
This website contains links to our product websites and third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any website you visit.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be reflected by an updated "last updated" date at the top of this page.
Contact
For privacy-related enquiries, including requests to access, correct, or delete your personal information, please contact us via our website.